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Salesforce Development – Apex
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About Course
In this comprehensive course, you will explore how to create and manage business cases effectively within Salesforce. You’ll master the art of project planning and learn to develop detailed user stories tailored for Service Cloud. Discover essential data modeling techniques to structure and manage information efficiently. Customize user interfaces to improve user experience and streamline interactions. Gain skills in organizing and managing data to maintain accuracy and accessibility.
In this Course, You will Learn how to develop insightful reports and dashboards to track and analyze performance metrics. Additionally, you will automate support processes to enhance overall service delivery. This course is designed to equip you with practical skills and knowledge to excel in Salesforce projects and implementations.
Benefits of the course
- Understand how to create and manage business cases in Salesforce.
- Master project planning and development of user stories in Service Cloud.
- Learn effective data modeling techniques in Salesforce.
- Customize user interfaces to enhance user experience.
- Manage and organize data efficiently within Salesforce.
- Develop insightful reports and dashboards for performance tracking.
- Automate support processes for improved service delivery.
Course Content
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