Course Content
Introduction & Navigation to Salesforce
0/4
Salesforce and Salesforce Ecosystem
01:36:08
Hands-on – Salesforce, Trailhead and Salesforce Ecosystem
Trailhead Playground, Salesforce Platform Basics and Navigation
01:24:01
Hands-on: Salesforce Platform Basics
00:00
Data Modelling
0/12
Applications and Objects in Salesforce
01:32:40
Hands-on: Applications and Objects in Salesforce
Fields in Salesforce
01:35:00
Hands-On: Fields
00:00
Relationships in Salesforce
02:00:56
Hands-on: Relationships in Salesforce
Advanced fields in Salesforce
01:23:55
Hands-on: Advanced Fields
Lookup Filters, Special Lookup relationship fields and Schema Builder
49:32
Hands on: Look up filters
Validation rules in Salesforce
01:09:27
Hands on: Validation Rules in Salesforce
UI Customization
0/13
Page Layouts in Salesforce
01:20:58
Hands-on: Page Layouts
Compact Layouts, Search Layouts, and List views in Salesforce
01:14:03
Hands-On: Compact Layouts, Search Layouts, and List Views
Record types in Salesforce
01:07:21
Hands on: Record types in Salesforce
Paths and Lightning Record Pages
59:44
Hands-on: Paths and Lightning Record Pages
Dynamic Related Lists, Dynamic Forms and Lightning App Builder
01:42:20
Hands-on: Dynamic Related Lists, Lightning App Builder
Buttons and Links in Salesforce
01:41:45
Quick actions and Global Actions
01:32:02
Hands-on: Quick actions and Global Actions
Introduction to Sales, Service, & Marketing Applications
0/2
Sales, Marketing and Service Applications, Activity and Chatter Feed
01:55:26
Hands-on: Activity and Chatter Feed
Sales Cloud
0/6
Introduction to Marketing and Sales Applications
02:02:07
Hands-on: Introduction to Marketing and Sales Applications
Sales Application – Person Accounts, Opportunity Teams, Products and Price books
02:21:09
Sales Application – Quotes, Orders, Contracts
01:05:58
Hands-on: Quotes, Orders, and Contracts
Web 2 Lead, Queues, Lead Assignment Rules, Auto-Response Rules in Salesforce
01:44:28
Reports & Dashboards
0/6
Reports & Dashboards in Salesforce Part 1
01:18:38
Hands-on Reports
Reports & Dashboards in Salesforce Part 2
01:44:28
Hands-on: Bucketing Fields and Dashboards
Reports – Cross Object Filters and Joined Reports
01:35:26
Hands-on: Cross Object Filters & Joined Reports
Data Management
0/4
Import Wizard
01:21:28
Hands-on: Data Import Wizard
Data Loader
01:25:14
Hands-on: Data Loader
Data Security
0/9
Company Settings
01:22:53
Hands-on: Company Settings
Org Level Security
01:02:37
Hands-on : Org Level – Security
User Management
50:46
Hands-on: User Management
Object & Field Level Security, Record Level Security Part 1
01:37:29
Object & Field Level Security, Record Level Security Part 2
35:59
Hands-on: Object & Field Level Security, Record Level Security
Service Cloud
0/6
Service cloud channels and Business Use case
35:34
Hands-on: Service cloud essentials
Email to Case Functionality
01:09:00
Web to Case, Case Assignment Rules, Auto Response Rules, Case Teams
01:20:04
Case Escalation Rules and Knowledge Management
01:26:05
Hands-on: Case Escalation Rules & Knowledge Management
00:00
Salesforce Administration from Scratch
About Lesson

This class covers the below topics

  1. Marketing, Sales, and Service Applications Overview
  2. Activity and Feed tracking in Salesforce.
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