Course Content
Introduction & Navigation to Salesforce
0/4
Salesforce and Salesforce Ecosystem
01:36:08
Hands-on – Salesforce, Trailhead and Salesforce Ecosystem
Trailhead Playground, Salesforce Platform Basics and Navigation
01:24:01
Hands-on: Salesforce Platform Basics
00:00
Data Modelling
0/12
Applications and Objects in Salesforce
01:32:40
Hands-on: Applications and Objects in Salesforce
Fields in Salesforce
01:35:00
Hands-On: Fields
00:00
Relationships in Salesforce
02:00:56
Hands-on: Relationships in Salesforce
Advanced fields in Salesforce
01:23:55
Hands-on: Advanced Fields
Lookup Filters, Special Lookup relationship fields and Schema Builder
49:32
Hands on: Look up filters
Validation rules in Salesforce
01:09:27
Hands on: Validation Rules in Salesforce
UI Customization
0/13
Page Layouts in Salesforce
01:20:58
Hands-on: Page Layouts
Compact Layouts, Search Layouts, and List views in Salesforce
01:14:03
Hands-On: Compact Layouts, Search Layouts, and List Views
Record types in Salesforce
01:07:21
Hands on: Record types in Salesforce
Paths and Lightning Record Pages
59:44
Hands-on: Paths and Lightning Record Pages
Dynamic Related Lists, Dynamic Forms and Lightning App Builder
01:42:20
Hands-on: Dynamic Related Lists, Lightning App Builder
Buttons and Links in Salesforce
01:41:45
Quick actions and Global Actions
01:32:02
Hands-on: Quick actions and Global Actions
Introduction to Sales, Service, & Marketing Applications
0/2
Sales, Marketing and Service Applications, Activity and Chatter Feed
01:55:26
Hands-on: Activity and Chatter Feed
Sales Cloud
0/6
Introduction to Marketing and Sales Applications
02:02:07
Hands-on: Introduction to Marketing and Sales Applications
Sales Application – Person Accounts, Opportunity Teams, Products and Price books
02:21:09
Sales Application – Quotes, Orders, Contracts
01:05:58
Hands-on: Quotes, Orders, and Contracts
Web 2 Lead, Queues, Lead Assignment Rules, Auto-Response Rules in Salesforce
01:44:28
Reports & Dashboards
0/6
Reports & Dashboards in Salesforce Part 1
01:18:38
Hands-on Reports
Reports & Dashboards in Salesforce Part 2
01:44:28
Hands-on: Bucketing Fields and Dashboards
Reports – Cross Object Filters and Joined Reports
01:35:26
Hands-on: Cross Object Filters & Joined Reports
Data Management
0/4
Import Wizard
01:21:28
Hands-on: Data Import Wizard
Data Loader
01:25:14
Hands-on: Data Loader
Data Security
0/9
Company Settings
01:22:53
Hands-on: Company Settings
Org Level Security
01:02:37
Hands-on : Org Level – Security
User Management
50:46
Hands-on: User Management
Object & Field Level Security, Record Level Security Part 1
01:37:29
Object & Field Level Security, Record Level Security Part 2
35:59
Hands-on: Object & Field Level Security, Record Level Security
Service Cloud
0/6
Service cloud channels and Business Use case
35:34
Hands-on: Service cloud essentials
Email to Case Functionality
01:09:00
Web to Case, Case Assignment Rules, Auto Response Rules, Case Teams
01:20:04
Case Escalation Rules and Knowledge Management
01:26:05
Hands-on: Case Escalation Rules & Knowledge Management
00:00
Salesforce Administration from Scratch
About Lesson

This class covers the below topics.

  1. What is CRM
  2. What is Salesforce
  3. Salesforce Products
  4. Trailhead
  5. Trailblazer Community
  6. Salesforce Ecosystem
  7. Salesforce Career Paths
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